WCAG 3.3.8: Accessible Authentication (Minimum)
Back to all WCAG criteriaOVERVIEW
Effort:
- Complexity:Difficult
- Duration:Slow
Important for:
Development
What's it about?
In authentication processes, users must not be required to solve complex cognitive tasks unless an accessible alternative is provided.
Examples of such tasks include remembering passwords without assistance, puzzles, text-based CAPTCHAs, or recognizing patterns in long strings of characters.
How to
Depending on your situation, you can implement one of the following options to meet the criterion. For a deeper dive, please refer to the linked WCAG techniques.
Login without cognitive function test
Ensure that users do not have to memorize their passwords. You can achieve this by allowing login data to be entered via copy and paste or through password managers.
Alternatively, the following methods can be offered:
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Login via third-party providers (OAuth)
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Biometric authentication on the user’s own device, such as fingerprint or facial recognition (which must also have an accessible alternative)
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QR code scan from another device

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Notes
Exception: Image CAPTCHAs
Image CAPTCHAs may still be used if users need to select an animal or a specific object, for example. These are not considered cognitive function tests. However, the image CAPTCHA must be accessible, for example, by providing an accessible audio alternative.
Other types of CAPTCHAs, such as text challenges, math problems, or puzzles, are not allowed.
And one more thing: all users hate CAPTCHAs! It’s best to avoid them altogether.


Hint: Two-factor authentication
For two-factor authentication, it must be ensured that the second factor can be entered via copy and paste or automatically.
Example: If a code is sent by SMS or email, the code must be copyable and pasteable into the input field, or automatically transferred.
Operating systems often handle this automatically. Passkeys are also a useful option for simple and highly secure authentication.
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